Business IT First

While the tools of technology give businesses the chance to optimise their success, maintaining such tools is not an easy task. The majority of business owners no doubt need IT support. Synergise IT delivers IT solutions in Sydney’s Macquarie Park, tailoring our services to fit the needs of business. We meet and surpass the client’s expectations on every occasion.


You know your business best, so evaluate the situation and make the decision accordingly. There’s no one size fits all approach as all businesses are different, but partnering with IT services has never been a bad idea for our clients. And if you are still unsure? Give us a call and we can chat about whether business IT solutions would help you.

If you’re looking for some food for thought, consider this: a system error or loss of connectivity can really put a stopper in the productivity of a business. That is why preventative measures are essential.

You might think that the size of your business matters most in deciding whether to outsource IT. The more technology in your business, the more likely it is that you’ll need some IT backup. Even if you are working with a team of ten members.

If IT is essential in the functioning of your business but doesn’t justify having a dedicated in-house department, the cost of downtime is costing you far more than hiring an MSP partner. We can work quickly and effectively to avert risk.


Synergise IT has developed a unique Solutions Framework to execute your projects. This approach has been refined based on 30+ years of experience and our knowledge of best practices. Our architecture and systems analysis team draw on an extensive wealth of resources, technologies, vendors and products, all to design and supply high-quality solutions.

Our IT Solutions Framework can be adapted to any project, regardless of size or complexity. This flexibility allows for a wide degree of variation in implementation while retaining a core set of principles and mindsets:

Plan: Identify goals and constraints. Design an IT solution to meet your needs, working within your budget.

Build: Configure the IT solution in line with Synergise IT’s best practices.

Test: Complete testing and validate whether we’ve listened and understood your challenges and goals.

Deploy: Install the IT solution.

Hand-over: Handover the solution, train and provide IT support for its entire lifecycle. We want you to get the most from your investment.


We have a disciplined and holistic approach, successfully balancing multiple benefits at an affordable rate.

Vision: Long-term consideration of your server and its associated infrastructure requirements.

Reliability: We use reliable systems throughout, with optimal operational time and fewer outages to impact productivity.

Scalability: Flexible systems that can easily be upgraded with the increased demands of business growth and new initiatives.

Security: Designed with security from the ground-up, including complete backup and disaster recovery IT solutions.

Whether it’s on the cloud or on-premise, about networking or infrastructure, we have your IT requirements covered.

Looking for the successful delivery of IT solutions that work fast, avert risk and enable high quality results?

Why Choose Us?


We provide customised and affordable pricing, and a transparent approach to suit your IT solution requirements. Meaning, there are no surprises!


We are Australian owned and operated and provide local IT support and IT solutions.


Our dedicated IT team works like your internal team. With regular updates, on-time delivery, and 100% quality assurance, we ensure a hassle-free IT support service experience for our clients.


Highly skilled, qualified, and certified IT professionals delivering outstanding customer service and IT solutions.


Every business is unique and the challenges are varied and your IT Provider must deliver technology solutions that add value and help your business succeed. We deliver comprehensive and customised IT services, based on a clear understanding of your specific requirements and business objectives.

Looking for the successful delivery of information technology solutions that work fast, avert risk and enable quality results?

Are you looking for a public or private cloud, or a combination of both? Do you want to transition your entire suite of applications to the cloud?

Are you experiencing issues with your current IT system and network? Is your current IT provider implementing the correct measures?

We recognize that IT infrastructure is crucial to the success of your business. We offer extensive services designed to optimise your infrastructure.

To maintain continuity and be prepared for all situations, planning is critical through the implementation of a reliable backup & disaster recovery solution.

To maintain continuity and be prepared for all situations, planning is critical through the implementation of a reliable backup & disaster recovery solution.

Are you looking for a network and applications management system accompanied by a proactive preventative maintenance solution?

In need of quality insight and reporting on your IT? Require a real-time snapshot of your IT environment?

A well-documented and proven process keeps you informed of your businesses IT investments position.

Are you looking for an expert and experienced project management team to deliver your projects on-time and on-budget?

It is mandatory that your IT system works and executes its purposes. However, the unrecognisable truth is that IT systems can become stale and obsolete.

With a dedicated account manager, your consultant works closely with your business to achieve your goals.

Highly skilled, qualified and certified IT professionals who are passionate in all facets of IT, delivering outstanding customer service and exceeding client expectations and business objectives.

Our personal service extends to our account management where you are supported by one of the two owners of the business.

With a strong focus on providing our clients with exceptional service, our highly skilled Support Specialists have access to all the tools they need to help you when you first call.

Managed Services Programs have been developed to accommodate the shift from a support to a strategic IT function.

Guaranteeing you consistency in our response in order to maintain high customer satisfaction.

Tailored Service offerings that maximise uptime and increase efficiency along with a proactive approach to account management to help you forecast and bring new ideas to the table.

Outstanding Customer Service

We deliver on our promises and have been exceeding customer levels of satisfaction and expectations.

9.5 Mins

Average Resolution Time


Positive Client Feedback


Requests Resolved First Time


Managed Systems - Reliability


Clients With Us Longer Than 10 years

What Our Clients Say

Hold Your IT Service Provider To Account

In business you need to be ahead of the game. It is no longer acceptable to experience unexpected or prolonged downtime. You have a fundamental dependency on Technology which requires a unique approach from your IT service provider. Your IT Provider should deliver peace of mind.

You need your IT Operations to work 99.999% of the time

You need your IT Provider to understand your business and its applications

You’d love your IT Provider to bring new ideas to the table and keep you informed of new and emerging technologies to provide that competitive edge

Does your current IT provider tick every box? Learn about what a responsible and full service IT Provider should be doing for your business.


When outsourcing your IT requirements, you benefit from the broad knowledge and skills of our technical team. Our team consists of Solutions Architects, Project Managers, Business Analysts, Systems Engineers and Technicians. When you engage with us, you have access to every member of the team offering you a wider skill set than a full time employee.


Benefits of outsourcing include:

Access to Experts and the Latest Technology

As IT is our core competency, we ensure our employees are trained and certified in the technologies they support. You automatically gain access to the latest technology and support from a team that is expert in deploying it effectively.

Round-the-Clock Support

Synergise IT are always on hand to deliver your business' IT requirements. Outsourcing provides a continuity of service to your business. At the best and worst of times, Synergise IT is here to help.

Reduced Risk and Increased Flexibility

Assessing, protecting, mitigating and remediating cyberthreats and cyberattacks.

Completely Scalable

Your IT resources are completely scalable to suit your needs. We deliver services that you require and when they are required without any staff overheads.

Zero Training Costs

Rest assured knowing there are no additional costs required to train employees who may or may not remain with your business.