Trusted IT Services & Support in Sydney
Synergise – verb: Two companies working together to achieve an outcome, greater than the sum of their individual efforts.
9.5 mins
Average
Resolution Time
96%
Positive Client
Feedback
98%
Requests Resolved
First Time
99.9%
Managed Systems
Reliability
16
Clients with Us
Longer than 10 years
Trusted by Leading Organisations Across Sydney
We are a Leading IT Solutions Provider in Sydney
Synergise IT has enjoyed successful client satisfaction records since 1992 that we are extremely proud of. Our commitment to providing excellent customer service with the skills and knowledge to help clients invest in and maintain the right technology has been at the forefront of our success.
Finding the right IT service provider can be difficult. IT service providers come in many different shapes and sizes and each has a different appeal. You may find yourself asking:
We can answer all these questions with a simple consultation. Our consultations are free, quick and efficient and comes with an offer for a systems evaluation. Before you decide to shift your IT service management to Synergise IT, you will have all the information you need to make the right informed decision about the ongoing support of your IT systems.
The following information gives you an overview of the things we do that make us stand out from our competition. We back this with client testimonials and, after an initial consultation, can provide references for you to contact. We’re an open book when it comes to referrals.
When you have a client base who continue to enjoy the services you provide since 1992, we know we’re doing something right.
We Service Organisations of All Sizes
We know the unique challenges and opportunities that accompany getting your IT working well for organisations at various sizes. We get you and will adapt our approach to meet your unique needs.
Small Businesses
Focused, flexible IT that grows with you
Small businesses need technology that just works — without complexity, overhead, or surprise costs. You’re often wearing multiple hats, so IT should save time, not create more work.
At this stage, reliability, security, and affordability are key. You’re looking for a Managed Service Provider who can act as your trusted IT partner: keeping systems running smoothly, protecting your data, and providing clear, practical advice as your business grows.
We help small businesses build strong IT foundations, scale confidently, and avoid the pitfalls that can slow growth — all with responsive support and solutions tailored to your size and pace.
Medium Businesses
Scalable IT that supports growth and efficiency
Medium-sized businesses sit at a critical point: growth is accelerating, systems are more complex, and downtime or security issues can have real business impact.
You need IT that is scalable, secure, and aligned with your business goals. That often means proactive monitoring, strategic planning, stronger cybersecurity, and reliable support for a growing team — without losing visibility or control.
A Managed Service Provider at this level isn’t just fixing issues; they’re helping optimise operations, improve performance, and plan for what’s next. We partner with medium businesses to streamline IT, reduce risk, and ensure technology enables growth rather than holding it back.
Large Businesses
Strategic, enterprise-grade IT with governance and resilience
Large organisations rely on IT as a core business function. With multiple systems, users, locations, and compliance requirements, technology must be robust, secure, and carefully managed.
At this scale, you’re looking for a Managed Service Provider who brings deep technical expertise, strong governance, and the ability to integrate seamlessly with internal teams. Proactive risk management, cybersecurity maturity, uptime, compliance, and strategic alignment are essential.
We support large businesses with enterprise-grade managed services, clear accountability, and a strategic approach to IT — ensuring your technology environment is resilient, secure, and ready to support long-term objectives.
Why Choose Us
Flexible and Tailored Pricing
Regardless of your business size, you have a budget you need to work within. Keep costs predictable and under control with our customised IT Service offerings that suit your business, your budget and requirements. No bill shock.
In Business since 1992
We are Australian owned and operated with experience. Australian based help desk and support professionals dedicated to helping local Australian businesses.
Personal Service
There are no Account Managers at Synergise IT. Our personal service extends to our account management where you are supported by one of the two owners of the business. Although we offer a full B2B relationship, we interact on a very personal level just like an internal IT Department.
Passionate IT Professionals
Highly skilled, qualified and certified IT professionals who are passionate in all facets of IT delivering outstanding customer service and exceeding client expectations and business objectives.
Understand your Business
We have a deep understanding of many industries and their line of business applications. We are not just a technology provider, we gain insight into your business to understand what you need to succeed.
Seamless Transition
The transition from your current IT provider will be seamless and transparent with no disruption to your business. We go through a thorough documentation and training process with our staff before we start supporting your business.
Forefront of Technology
We are at the forefront of changes in technology and continue to Research and Develop technological advancements that can help your business grow with efficiency and productivity. Everything we recommend is well thought through, fully tested and always represents value.
24/7 Support
We work when your IT Systems work, 24×7. This requirement makes us a 24×7 support agency for those businesses that require it.
Proactive Approach
Your business productivity drops when your IT Service Provider is constantly putting out fires. With tailored service offerings that maximise uptime and increase efficiency along with a proactive approach to account management to help you forecast and bring new ideas to the table.
Direct Access to Support
We answer your call the first time and the person answering the phone will help you with your query. We don’t log calls and get back to you when it suits us. You need help and we deliver. With plain English conversations (no techy jargon) your support experience is second to none.
The Result?
A cutting-edge business IT solution to drive efficiency, reach targets and drive growth.
Whether it’s in the cloud, or on-premise, about networking or infrastructure, we have your IT requirements covered by deploying a disciplined and holistic approach, successfully balancing multiple benefits at an affordable rate.
Outstanding Customer Service
We deliver on our promises and have been exceeding customer levels of satisfaction and expectations.
Vision
Long-term consideration of your server and its associated infrastructure requirements.
Reliability
We use reliable systems throughout, with optimal operational time and
fewer outages to impact productivity.
Scalability
Flexible systems that can easily be upgraded with the increased demands of business growth and new initiatives.
Security
Designed with security from the ground-up, including complete backup and disaster recovery IT solutions.
Our Core Specialties
Every business is unique, and challenges vary. Your business IT solutions provider must deliver technology solutions that add value and help your business grow and succeed. Synergise IT delivers comprehensive and customised business IT Support based on a clear understanding of your industry, specific requirements, and business objectives.
Architecture & Framework
Looking for the successful delivery of IT solutions that work fast, avert risk and enable quality results?
Cloud Solutions
Are you looking for a public or private cloud, or a combination of both? Do you want to transition your entire suite of applications to the cloud? We provide flexible cloud computing services to meet your business needs.
IT Assessment & Technology Blueprints
Are you experiencing issues with your current IT system and network? Is your current IT provider implementing the correct measures?
Infrastructure
We recognise that IT infrastructure is crucial to the success of your business. We offer extensive IT services designed to optimise your infrastructure.
Disaster Recovery & Backup Solutions
To maintain continuity and be prepared for all situations, planning is critical through the implementation of a reliable backup & disaster recovery IT solutions.
Business IT Support
Synergise IT offers a quality IT Support Service that is second to none. We have been offering IT support to small and medium businesses since 1992. Our unmatched services and support give our clients a competitive edge.
Managed IT Services
Are you looking for a network and applications management system accompanied by a proactive preventative maintenance solution?
Executive Reporting
In need of quality insight and reporting on your IT? Require a real-time snapshot of your IT environment?
Lifecycle Management
A well-documented and proven process keeps you informed of your businesses IT investments position.
Project Management
Are you looking for an expert and experienced project management team to deliver your projects on-time and on-budget?
Future Capacity & Planning
It is mandatory that your IT system works and executes its purposes. However, the unrecognisable truth is that IT systems can become stale and obsolete.
Account Management
With a dedicated account manager, your consultant works closely with your business to achieve your goals.
Synergise Support Team
Highly skilled, qualified and certified IT professionals who are passionate in all facets of IT, delivering outstanding customer service and exceeding client expectations and business objectives.
Personal Support
Our personal service extends to our account management where you are supported by one of the two owners of the business.
The Right Tools
With a strong focus on providing our clients with exceptional service, our highly skilled Support Specialists have access to all the tools they need to help you when you first call.
IT Support Program
Managed Services Programs have been developed to accommodate the shift from a support to a strategic IT function.
Guaranteed Response
Guaranteeing you consistency in our response in order to maintain high customer satisfaction.
Proactive Approach
Tailored Service offerings that maximise uptime and increase efficiency along with a proactive approach to account management to help you forecast and bring new ideas to the table.
About Our Team
All of our technical staff are highly skilled specialists, most of whom hold senior positions with extensive experience across multiple industry sectors.
Our structure is simple yet effective; we work as a team collaboratively ensuring that every client has the absolute best possible solutions for their businesses.
With a specialised team of technical directors, project managers, solutions architects, systems engineers, systems and database administrators, technical writers and support staff working collaboratively on client projects, we ensure that every client receives IT performance at the highest level for their organisation.
We pride ourselves on continuously being on top of the game by keeping on top of all new innovations and thinking outside the box to decide how we can further accelerate your business.
Meet the Proprietors
As a boutique managed service provider owned and operated by two hands-on directors, your main points of contact are the business owners themselves. This means you get faster responses, clearer communication, and personalised service from people who genuinely understand your environment and are invested in your success.
David Seward
Technical Director
My passion for technology was sparked in the mid 1980’s as an enthusiastic teenager when my parents brought home a basic Commodore computer. It was this amazing machine that gave birth to my interest in technology with writing basic code, procedures and games … Read More
James Barutha
Operations Manager
At work, I am an innovative and results driven professional with a deep understanding of businesses and the challenges they face. My career history includes extensive experience in developing, implementing and managing IT strategies, solutions and projects for both infrastructure … Read More
Client Testimonials
Hartwell Property Management have been using Synergise IT since 2010, they have always given excellent service and we have consistently received the immediate attention my business needs.
Having Synergise on board is like having our own internal IT department……only without all the associated costs. They are always available when we need them keeping us free to concentrate on looking after our customers. Highly recommended!
We have been using Synergise IT since 1992, and we have consistently received the attention our business needs. Working with them is like having our own in-house IT Department.
Synergise IT take the stress out of running my IT, leaves me to focus on my business.
We have been using Synergise IT for more than 6 years. Service and attention to our needs have been excellent. Their friendly staff are always happy to help.
Our company has worked with Synergise since the day they started in business. With prompt attention to our occasional urgent needs, with an outsourced IT solution they maintain all our hardware and software requirements.
Professional and prompt with all their services. Their friendly staff provide excellent support and provide regular recommendations to optimise my IT performance. Thanks guys!
We have been using Synergise IT since 2008 and have always consistently received the attention and advice our business needs. Excellent, reliable, on-time, anytime service at a fair price, that our business has now relied on we simply never have to be concerned about the integrity and maintenance of our IT system. Synergise takes away the IT burden and allows our diversified development, hospitality and agricultural business of 500+staff to focus on running our business without interruption. We highly recommended Synergise for any IT solution.
We have been using Synergise IT for a very long time and have always received excellent service from them. Working with Synergise IT is like working with our internal staff. They are always there when we need them, often even after hours. They respond within a reasonable time and work efficiently to get the job done. We would highly recommend them.
Frequently asked questions.
Do you do project based work or only recurring services?
We offer both project-based IT solutions and ongoing managed IT services. Whether you need one-off network upgrades, cloud migrations, or continuous IT management, we tailor our support to your business needs.
What kind of IT services do you provide?
Synergise IT provides end-to-end IT services including managed IT support, cloud solutions, cybersecurity, network management, data backup, and IT consulting for Sydney businesses of all sizes.
Do you offer onsite IT support in Sydney?
Yes. Our Systems Support Specialists can provide onsite support across the metro area for hardware issues, server maintenance, or complex IT problems that require physical attention.
What areas of Sydney do you service?
We support clients throughout Greater Sydney, including the CBD, Parramatta, North Sydney, Western Sydney and surrounding suburbs. Remote and on-site support is also available for national and regional offices.
Can you help migrate our business to the cloud?
Absolutely. We specialise in cloud migration services for Microsoft 365, Azure, and hybrid environments – ensuring a smooth, secure transition with minimal downtime for your team.
Do you provide 24/7 IT support or emergency assistance?
Yes. Our 24/7 IT helpdesk and emergency response team ensure your business stays online. We monitor systems proactively to prevent downtime and respond fast to critical issues.
How do your IT support plans work for small and medium businesses?
We offer flexible, scalable IT support plans tailored to your needs and budget. Our support plans ensure you only pay for IT you need.
Can you manage our company's cybersecurity and data protection?
Yes. We provide comprehensive cybersecurity services including threat detection, firewall management, data encryption, and staff security training to protect your systems and sensitive business data.
Do you offer managed IT services or co-managed IT solutions?
We offer both. Businesses can outsource all IT operations through our Managed IT Services, or choose a Co-Managed IT model to complement their in-house IT team with our expert support and resources.
What industries do you specialise in providing IT services for?
Synergise IT works across multiple sectors including professional services, healthcare, construction, legal, finance, education, and manufacturing – delivering industry-specific IT solutions that align with compliance and performance needs.
Can you help us with Microsoft 365 setup and management?
Yes. Our team can set up, manage, and optimise Microsoft 365 for your organisation, from email migration and licensing to security configuration and ongoing user support.
What makes Synergise IT different from other IT service providers in Sydney?
We’re not just a support provider – we’re your strategic IT partner. Our Sydney-based team focuses on proactive solutions, transparent communication, and long-term technology planning to help your business grow with confidence.
Do you assist with remote workface solutions and hybrid IT setups?
Yes. We design and implement remote and hybrid IT solutions using secure VPNs, cloud collaboration tools, and remote monitoring systems – enabling your staff to work efficiently from anywhere.
Can you audit our current IT infrastructure and provide recommendations?
Yes. We offer IT audits and infrastructure assessments to identify gaps, risks, and opportunities for improvement – helping you plan upgrades and align your IT with your business objectives.
How quickly can your team respond to IT issues or outages?
Our Sydney IT support team provides rapid response with guaranteed SLAs for managed clients. Most issues are resolved remotely within minutes, and onsite assistance is available for urgent problems.