Synergise - verb: Two companies working together to achieve an outcome, greater than the sum of their individual efforts.
We are a team of IT professionals providing Solutions & Support, Management & Planning to small and medium businesses, enabling them to achieve their goals for over 25 years. Think of us as your personal outsourced IT department and our entire team available to your business.
Why Choose Us?
Flexible and Tailored Pricing
Keep costs under control, with predictable pricing, so there are no surprises
25 Years in Business
Australian owned with local support for over 25 years
Personal Service
We engage with our clients on a personal level. Think of us as your internal IT department
Passionate IT Professionals
Highly skilled, qualified, and certified IT professionals delivering outstanding customer service
OUR CORE SPECIALTIES
Every business is unique and the challenges are varied and your IT Provider must deliver technology solutions that add value and help your business succeed. We deliver comprehensive and customised IT services, based on a clear understanding of your specific requirements and business objectives.
Looking for the successful delivery of information technology solutions that work fast, avert risk and enable quality results?
Are you looking for a public or private cloud, or a combination of both? Do you want to transition your entire suite of applications to the cloud?
Are you experiencing issues with your current IT system and network? Is your current IT provider implementing the correct measures?
We recognize that IT infrastructure is crucial to the success of your business. We offer extensive services designed to optimise your infrastructure.
To maintain continuity and be prepared for all situations, planning is critical through the implementation of a reliable backup & disaster recovery solution.
Are you looking for a network and applications management system accompanied by a proactive preventative maintenance solution?
In need of quality insight and reporting on your IT? Require a real-time snapshot of your IT environment?
A well-documented and proven process keeps you informed of your businesses IT investments position.
Are you looking for an expert and experienced project management team to deliver your projects on-time and on-budget?
It is mandatory that your IT system works and executes its purposes. However, the unrecognisable truth is that IT systems can become stale and obsolete.
With a dedicated account manager, your consultant works closely with your business to achieve your goals.
Highly skilled, qualified and certified IT professionals who are passionate in all facets of IT, delivering outstanding customer service and exceeding client expectations and business objectives.
Our personal service extends to our account management where you are supported by one of the two owners of the business.
With a strong focus on providing our clients with exceptional service, our highly skilled Support Specialists have access to all the tools they need to help you when you first call.
Managed Services Programs have been developed to accommodate the shift from a support to a strategic IT function.
Guaranteeing you consistency in our response in order to maintain high customer satisfaction.
Tailored Service offerings that maximise uptime and increase efficiency along with a proactive approach to account management to help you forecast and bring new ideas to the table.
Outstanding Customer Service
We deliver on our promises and have been exceeding customer levels of satisfaction and expectations.
9.5 Mins
Average Resolution Time
96%
Positive Client Feedback
98%
Requests Resolved First Time
99.9%
Managed Systems - Reliability
16
Clients With Us Longer Than 10 years
What Our Clients Say
Hold Your IT Service Provider To Account
In business you need to be ahead of the game. It is no longer acceptable to experience unexpected or prolonged downtime. You have a fundamental dependency on Technology which requires a unique approach from your IT service provider. Your IT Provider should deliver peace of mind.
You need your IT Operations to work 99.999% of the time
You need your IT Provider to understand your business and its applications
You’d love your IT Provider to bring new ideas to the table and keep you informed of new and emerging technologies to provide that competitive edge
Does your current IT provider tick every box? Learn about what a responsible and full service IT Provider should be doing for your business.
WHY OUTSOURCE YOUR IT?
When outsourcing your IT requirements, you benefit from the broad knowledge and skills of our technical team. Our team consists of Solutions Architects, Project Managers, Business Analysts, Systems Engineers and Technicians. When you engage with us, you have access to every member of the team offering you a wider skill set than a full time employee.
Benefits of outsourcing include:
Access to Experts and the Latest Technology
As IT is our core competency, we ensure our employees are trained and certified in the technologies they support. You automatically gain access to the latest technology and support from a team that is expert in deploying it effectively.
Round-the-Clock Support
Synergise IT are always on hand to deliver your business' IT requirements. Outsourcing provides a continuity of service to your business. At the best and worst of times, Synergise IT is here to help.
Reduced Risk and Increased Flexibility
Technology can be quite expensive, thus making wrong decisions is costly. Synergise IT has a solid base of experience that is at the forefront of making the appropriate technical decisions. If change is required, we have the tools and services to help you transition to your new platform.
Completely Scalable
Your IT resources are completely scalable to suit your needs. We deliver services that you require and when they are required without any staff overheads.
Zero Training Costs
Rest assured knowing there are no additional costs required to train employees who may or may not remain with your business.
