IT Solutions

Cloud, On-premise, Networking, Infrastructure and Local Support Team, we have your IT requirements covered

At Synergise IT, our IT solutions architecture and systems analysis team encompass 25+ years’ experience within the industry. Our Team adopt a holistic approach which is complete and solutions orientated. Our extensive wealth of resources allows us to call on varying technologies, vendors and products to design, supply and deliver tailored and complete solutions that will exceed your expectations on every occasion.

With every business being unique and bringing about differing challenges, we have developed a unique framework to execute your projects. This is a refined approach to technology products which are based upon our experience and best practices both internal and external of the IT industry.

We Listen to your exact requirements to ensure we explicitly understand your challenges and goals

We Design and Build leading edge IT solutions that meet your exact requirements, presenting your business with the best value for money every time

We Deliver the IT solution on-time and on-budget with no surprises or bill shock

We Support your IT solution for the entire life cycle and ensure you get the most out of your investment

The Result is an IT solution that works as you expected, helping you drive efficiency, reach your targets and drive business growth

Our Approach

Synergise IT uses a unique Solutions Framework to carry out it’s projects. This is a disciplined approach towards technology projects based upon our experiences and best practices from inside and outside of the IT industry.

This framework ensures the successful delivery of an IT solution to our clients by working fast, decreasing the number of people on the project team and averting risk, while enabling high quality results.

Our IT Solutions Framework supports multiple process approaches so it can be adapted to support any project regardless of size or complexity. This flexibility means that it can support a wide degree of variation in implementation while retaining a set of core principles and mindsets.

The following stages are included as part of our engagement methodology:

Plan: Think about what needs to be accomplished and identify goals and constraints. Design a IT solution that meets the needs and expectations of our clients

Build: Build and configure the IT solution to Synergise IT best practices

Test: Complete testing and validate that IT solutions deliver results and meet expectations

Deploy: Install and deploy the IT solution

Hand-over: Hand-over the solution, train and provide ongoing IT support

Core Requirements Incorporated Into all Our IT Solution Designs

Vision: A holistic consideration of your Server and Associated Infrastructure requirements for the next 4-5 Years

Reliability: Reliable systems throughout, with built-in fail-over redundancy for optimal operational time and less outages and impact to productivity. Couple this design with an appropriate Managed Services Program for maximum operational efficiencies and productivity

Scalability: Scalable and Flexible systems that can be easily upgraded as your business grows or new initiatives are brought on-board

Security: Designed with Security in mind from the ground-up including complete backup and disaster recovery IT solutions

Performance: High performing systems that respond to your increasing demands and workloads

Value: All requirements are met while maintaining a balance of reliability, scalability, security and performance vs price

Looking for the successful delivery of IT solutions that work fast, avert risk and enable high quality results?

IT Solutions - Synergise IT

Why Choose Us?

Flexible and Tailored Pricing

Keep costs under control, with predictable pricing, so there are no surprises

25 Years in Business

Australian owned with local support for over 25 years

Personal Service

We engage with our clients on a personal level. Think of us as your internal IT department

Passionate IT Professionals

Highly skilled, qualified, and certified IT professionals delivering outstanding customer service

Why Choose Us?

AFFORDABLE AND EFFICIENT

We’re upfront about our prices, so there are no surprises.

OUTSTANDING CUSTOMER SERVICE

We deliver on our promises, updating your every step of the way.

BASED IN AUSTRALIA

All our holistic and complete solutions are locally owned and operated.

24/7 SERVICE

Call our professional team any time, our phone is never switched off.

PERSONAL SERVICE

We engage with our clients on a personal level. Think of us as your internal IT department.

PROACTIVE APPROACH

Our tailored services will maximise your time, improve productivity and streamline your business.

OUR CORE SPECIALTIES

Every business is unique and the challenges are varied and your IT Provider must deliver technology solutions that add value and help your business succeed. We deliver comprehensive and customised IT services, based on a clear understanding of your specific requirements and business objectives.

Looking for the successful delivery of information technology solutions that work fast, avert risk and enable quality results?

Are you looking for a public or private cloud, or a combination of both? Do you want to transition your entire suite of applications to the cloud?

Are you experiencing issues with your current IT system and network? Is your current IT provider implementing the correct measures?

We recognize that IT infrastructure is crucial to the success of your business. We offer extensive services designed to optimise your infrastructure.

To maintain continuity and be prepared for all situations, planning is critical through the implementation of a reliable backup & disaster recovery solution.

Are you looking for a network and applications management system accompanied by a proactive preventative maintenance solution?

In need of quality insight and reporting on your IT? Require a real-time snapshot of your IT environment?

A well-documented and proven process keeps you informed of your businesses IT investments position.

Are you looking for an expert and experienced project management team to deliver your projects on-time and on-budget?

It is mandatory that your IT system works and executes its purposes. However, the unrecognisable truth is that IT systems can become stale and obsolete.

With a dedicated account manager, your consultant works closely with your business to achieve your goals.

Highly skilled, qualified and certified IT professionals who are passionate in all facets of IT, delivering outstanding customer service and exceeding client expectations and business objectives.

Our personal service extends to our account management where you are supported by one of the two owners of the business.

With a strong focus on providing our clients with exceptional service, our highly skilled Support Specialists have access to all the tools they need to help you when you first call.

Managed Services Programs have been developed to accommodate the shift from a support to a strategic IT function.

Guaranteeing you consistency in our response in order to maintain high customer satisfaction.

Tailored Service offerings that maximise uptime and increase efficiency along with a proactive approach to account management to help you forecast and bring new ideas to the table.

Outstanding Customer Service

We deliver on our promises and have been exceeding customer levels of satisfaction and expectations.

9.5 Mins

Average Resolution Time

96%

Positive Client Feedback

98%

Requests Resolved First Time

99.9%

Managed Systems - Reliability

16

Clients With Us Longer Than 10 years

What Our Clients Say

Hold Your IT Service Provider To Account

In business you need to be ahead of the game. It is no longer acceptable to experience unexpected or prolonged downtime. You have a fundamental dependency on Technology which requires a unique approach from your IT service provider. Your IT Provider should deliver peace of mind.

You need your IT Operations to work 99.999% of the time

You need your IT Provider to understand your business and its applications

You’d love your IT Provider to bring new ideas to the table and keep you informed of new and emerging technologies to provide that competitive edge

Does your current IT provider tick every box? Learn about what a responsible and full service IT Provider should be doing for your business.

WHY OUTSOURCE YOUR IT?

When outsourcing your IT requirements, you benefit from the broad knowledge and skills of our technical team. Our team consists of Solutions Architects, Project Managers, Business Analysts, Systems Engineers and Technicians. When you engage with us, you have access to every member of the team offering you a wider skill set than a full time employee.

 

Benefits of outsourcing include:

Access to Experts and the Latest Technology

As IT is our core competency, we ensure our employees are trained and certified in the technologies they support. You automatically gain access to the latest technology and support from a team that is expert in deploying it effectively.

Round-the-Clock Support

Synergise IT are always on hand to deliver your business' IT requirements. Outsourcing provides a continuity of service to your business. At the best and worst of times, Synergise IT is here to help.

Reduced Risk and Increased Flexibility

Technology can be quite expensive, thus making wrong decisions is costly. Synergise IT has a solid base of experience that is at the forefront of making the appropriate technical decisions. If change is required, we have the tools and services to help you transition to your new platform.

Completely Scalable

Your IT resources are completely scalable to suit your needs. We deliver services that you require and when they are required without any staff overheads.

Zero Training Costs

Rest assured knowing there are no additional costs required to train employees who may or may not remain with your business.